ITIL® 4 Courses

ITIL® 4 Foundation

The ITIL® 4 Foundation course is designed as an introduction to ITIL® 4 and will provide you with the knowledge needed to successfully pass the ITIL® 4 Foundation Certification exam. This course is required in order to advance to other ITIL® 4 courses. An exam voucher is a provided as part of your course tuition.

ITIL® 4 Specialist: Create, Deliver and Support

The ITIL® 4 Specialist: Create, Deliver, and Support course focuses on the integration of different value streams and activities to create, deliver, and support IT-enabled products and services. This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL® 4 Managing Professional designation. An exam voucher is a provided as part of your course tuition.

ITIL® 4 Specialist: Drive Stakeholder Value

The ITIL® 4 Specialist: Drive Stakeholder Value course provides guidance on how to create business value through well managed IT services and strong stakeholder relationships. It is focused on the customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers. This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL® 4 Managing Professional designation. An exam voucher is a provided as part of your course tuition.

ITIL® 4 Specialist: High-velocity IT

The ITIL® 4 Specialist: High-velocity IT course incorporates the ways in which digital organizations and operating models function in high-velocity environments. Topics include Agile, Lean, Cloud, Automation, and Continuous Integration/Continuous Delivery.

This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL® 4 Managing Professional designation. An exam voucher is a provided as part of your course tuition.

ITIL® 4 Strategist: Direct, Plan and Improve

The ITIL® 4 Strategist: Direct, Plan and Improve course provides guidance on creating a learning and improving organization with a strong and effective strategic direction.

This 3-day course is one of the four intermediate courses needed in order to achieve the ITIL® 4 Managing Professional designation and is one of two courses needed in order to achieve the ITIL® 4 Strategic Leader designation. An exam voucher is a provided as part of your course tuition.

ITIL® 4 Leader: Digital & IT Strategy (DITS)

The ITIL® 4 Leader: Digital & IT Strategy (DITS) course is still under development and will be available soon!

This 3-day course is one of two courses needed in order to achieve the ITIL® 4 Strategic Leader designation. An exam voucher is a provided as part of your course tuition.